Subsidence Services

Our subsidence experts are highly qualified building professionals with insurance experience, backed up by a skilled team of surveyors.

Our subsidence processes combine early and accurate diagnosis with establishment of the right indemnity under the policy and arrangement of the earliest possible repair. This is done by partnering our subsidence expert, who remains in charge of the claim from start to finish, with experienced suppliers from BRICS repair solutions. The result is short claim durations combined with low claims spend and high levels of customer service.

• Complete project management of subsidence claims
• New processes that focus on delivering tailored customer service whilst reducing costs.
• Process ingredients include:
  • Intelligent claims screening
  • Tailored communication plans
  • True integration of diagnosis and repair operations
  • Early progression of recoveries and contributions
• A strong capability in Commercial, Household and High Net Worth subsidence
• Active participation in industry initiatives. Our director Nigel Barham is currently Chairman of the UK Subsidence Forum
• Services also include:
  • Expert case reviews
  • Portfolio reviews
  • CDM Services
  • Party Wall Services